Ever come across a situation where you have been standing in the ticket queue for long and finally when your turn comes, suddenly an individual barges in demanding for a coupon booklet? Just like you, many other Navi Mumbaikars too have been through this situation. While it’s completely legal to do so across all the stations, it definitely irks the people waiting in queue since long. Not only the people wanting to buy coupon booklets are privileged to skip the queue, but also the commuters wanting a first class ticket or pass have the advantage of saving their precious time. While it may sound beneficial for those few, most of the commuters are certainly left disgruntled. Many a times, fights have also been observed between commuters for losing out on their turn. As a solution to the issue, Navi Mumbaikars are demanding a separate counter altogether for selling the coupon booklets. They are also of the opinion that separate counters should be introduced for issuing first class tickets and passes at stations like Seawoods where this facility has not yet been availed. Not only will this move help the commuters save their time, but it will also provide efficiency and maintain the tempers from flying at the booking counters. When Veda Ramaswamy talked to some Navi Mumbaikars about their wish to see a separate counter being introduced for coupons and first class tickets, here is what they have to say.
- May 28, 2011 : DNA Navi Mumbai
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